Cricplus Hassle-Free Refund Policy: Your Satisfaction Guaranteed!

At Cricplus, we are dedicated to making sure our customers enjoy the best experience with our services. This refund policy outlines the requirements under which refunds may be given for transactions done on our platform.

Eligibility for Refunds

Refunds may be considered if:

Technical Errors: In case a transaction fails due to technical hitches from us which result in wrong deductions of funds that occurred, you will be eligible for a refund.
Unauthorized Transactions: In case you notice any unauthorized or fraudulent transactions in your account please report them immediately to be investigated and potentially refunded.
Service Issues: Where our services do not meet the promised standards or they are unavailable for an extended time, you may ask for a refund for that period.

Process of Refund

To request a refund, follow these steps:

Contact Support: Contact us through Whatsapp or fill out the contact form on our website including details of the transaction and reason for requesting refund.
Verification: Our team will review your request and may seek more info to confirm the transaction and its reasons.
Approval: If your refund request is approved, we will process it within 10-15 business days. The refunded amount will go back to the method used as original payment during transaction.

Non-Refundable Items

Please note that non-refundable items include:

Promotional Credits: Any promotional credits or bonuses earned can neither be refunded nor transformed into cash money.
Bets Completed: Even if bets placed have been settled after all, they are non-refundable no matter what happens next.
Withdrawal Fees: You cannot get back any withdrawal fees charged while removing funds from your account,

Changes in Refund Policy

Cricplus holds the right to adjust this refund policy at any time. We encourage you to check this page regularly so that you know what is happening regarding how we should make refunds.